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How Do I Connect a Smart Plug?

What is a Smart Plug?

A smart plug inserts directly into an open outlet giving you connected control over whatever is plugged into it.

If you are adding a smart plug as a first-time user, prepare your equipment and skip to Step #3, “Scan for Equipment.”

If the smart plug is already in your list of available equipment, skip to “Smart Plug Setup”.

  1. Click on Equipment on the menu bar.
  2. Select Add New Equipment.
  3. Review the steps next to the orange Scan for equipment button and your User Manual to make sure the plug is ready for connecting.
  4. Once your smart plug is ready, click Scan for equipment.
  5. As the smart plug is detected and associated with the gateway, it will appear on the screen.

Smart Plug Setup:

  1. Find the plug to be connected from the list of available equipment.
  2. Check the box next to the smart plug.
  3. Click Connect Equipment.
  4. Name the smart plug.
  5. Click Next.
  6. You now have two choices:
    1. Click Finished. You are then redirected to either the "Let's set up your equipment page" (if more equipment is waiting to be set up) or the Dashboard.
    2. Click your smart plug name. You will be offered an opportunity to:
      1. Add preset OneTouch rules and;
      2. Pin the smart plug to the Dashboard.
  7. Click Complete Setup. A success message will appear confirming set-up is complete.
  8. Click Finished.

Tips & Tricks

  • When plugged in, the smart plug will be an automatic white color. There will be no color change or color flashes.
  • If a smart plug has been connected previously, it will need to be reset before you can add it to your system. Press and hold the plug’s button while plugging in the device, and release the button when the LED flashes. When the LED flashes, it can be re-added to the app.

See also “Controlling A Smart Plug

See also “Setting A Schedule

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