You are here

How Do I Connect a Mounted Door or Window Sensor?

What is a Mounted Door or Window Sensor?

A mounted sensor is a small, wireless piece of equipment that detects when a window or door is open or closed.

If you are adding a mounted sensor as a first-time user, prepare your equipment and skip to Step #3, “Scan for Equipment.”

If the sensor is already in your list of available equipment, skip to “Mounted Sensor Setup.”

  1. Click on Equipment on the menu bar.
  2. Select Add New Equipment.
  3. Review the steps next to the orange Scan for equipment button and your User Manual to make sure the sensor is ready for connecting.
  4. Once your sensor is ready, click Scan for equipment.
  5. As the sensor is detected and associated with the gateway, it will appear on the screen.

Mounted Sensor Setup:

  1. Find the sensor to be connected from the list of available equipment.
  2. Check the box next to the sensor.
  3. Click Connect equipment.
  4. Name the sensor.
  5. Click Next.
  6. You now have two choices:
    1. Click Finished. You are then redirected to either the "Let's set up your equipment page" (if more equipment is waiting to be set up) or the Dashboard.
    2. Click your sensor name.  You will be offered an opportunity to pin the sensor to the Dashboard.
  7. Click Complete Setup. A success message will appear confirming set-up is complete.
  8. Click Finished.

Tips & Tricks

  • Clicking the magnifying glass with the eye above the name field will help the you identify which sensor you are naming. Clicking the icon causes the sensor LED to flash and can be helpful if you have more than one sensor in a particular location.
  • If you delete a mounted sensor from the app and want to re-add it, simply follow the steps above starting at #1. If the sensor is not recognized for some reason, you can reset it by removing and reinserting the battery.

Theme by Danetsoft and Danang Probo Sayekti inspired by Maksimer